Why Being a Good Listener is Important for Patient Care

Why Being a Good Listener is Important for Patient Care


It is very important to pay attention to what patients are saying. When in need of help, patients give out important details on their status that should be recorded and used to diagnose and treat. When care givers pay attention to the patients, it helps a great deal in improving the whole healing process for the patients. Some of the reason why it is important for a care giver to be a good listener is because:

  • Better understanding of patient’s condition

A care giver who is a good listener will be able to understand the condition of the patient better. This is because patients will give details about how they are feeling and any recent changes that have occurred. This way, the care giver is able to keep track of their health of the patient. Should the patient raise alarm about a new symptom that was not there before, a care giver who is a good listener will act on it immediately. Not all ailments present themselves through tests. However through listening to the patients while they give information about how they are feeling, it is possible to tell whether a patient is getting better or worse.

  • Psychological reasons

There are some patients who need emotional support. When patients are given a keen ear, they feel that they are being taken seriously. A caregiver who listens and interacts well with the patients is able to learn to reassure the patients about their health. This enables the patient trust the care giver and the services that he or she has to offer. A caregiver who is distant from the patient and is not keen on listening to what the patient has to say has a higher chance of losing the trust of the patient. A positive environment hereby a patient is free to express their feelings, pain and bodily changes that they are being taken seriously helps in ensuring that the patient receives the best care possible for their condition.

  • Prevention of worse conditions

A care giver who is not a good listener has a higher chance of neglecting the essential needs of their patient. This is because there is a lot to learn from just listening to what a patient has to say. It will help a care giver identify whether the condition is physical or psychological and prevent physicians from giving the wrong medication to the patient which might worsen the conclusion.


I am Dr. Marion Johnson, a Nurse Supervisor, Educator, and A clinician with a Doctor of Nursing Practice Degree (DNP) and a Master of Science in Nursing Degree (MSN) both from Walden University. I have worked as a nurse in the healthcare industry for over 15 years. Presently, I am doing something I love most, which is being an online instructor. In this position, I believe I can learn, educate, create and implement positive input into the nursing field. Besides work, I am also an avid reader of nursing journals and articles that is why I have a passion for reading, learning and sharing on the trending topics in the nursing arena.

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