Employee Engagement in Healthcare

Employee Engagement in Healthcare


Employee engagement in a healthcare facility is a requirement for success. The working environment, the types of jobs done, and organizational and management factors all affect engagement levels among healthcare employees. Engagement is all about how employees feel about their experiences at work. It is also about how the organization treats them and their emotional connections to the job. When managers increase employee engagement, it often leads to job satisfaction.

Engaged employees tend to be psychologically committed to their work. Nurses, for example, can go above and beyond job expectations to deliver quality services. Furthermore, they will always want to play significant roles in the organization so that they can fulfill its mission. The importance of motivation and employee engagement in healthcare environments is widely recommended. When your nurses are happier, it means more satisfied patients. In the end, that will lead to better performance.

But healthcare employee engagement can be challenging to affirm or even attain. However, healthcare organizations must establish a culture that promotes meaningful work and heightens the arbitrary effort of the workforce. Several ways of achieving this can include:

  • Offer leadership support

The hospital management always sets the tone for the daily work environment. Nurses perform their best when working in an environment where they feel valued and supported. Therefore, the leadership must help nurses to understand the impact of their work on the organization. Empower all caregivers and other staff. Help them to find a connection to things they care about or things that give their roles a purpose and meaning.

  • Teach them how to prioritize pertinent issues

When you teach healthcare employees to prioritize, it allows them to identify the most important tasks at that moment. That enables them to give the tasks more of their time, attention, and energy. Prioritizing on pertinent issues in a hospital also helps nurses to plan. It offers a useful way of ensuring that they only work on things that make meaningful progress towards what they care about.

  • Find barriers preventing engagement

Managers should find the barriers that are preventing proper engagement of their employees. You can achieve this by asking them the different things that are keeping them from offering the best services. Through a person-to-person conversation, engage with each nurse on a personal level. Talk to them about things that have nothing to do with their profession or work in general. Find out from them what is working well and what is not at work. Such conversations can give you crucial information that can determine the level of employee engagement in your organization.

  • Introduce technology at the workstations/workplace

One of the best nursing employee engagement ideas is to introduce technology at workstations or workplaces. Traditional methods of offering services to patients can bog down nurses and prevent them from engaging in their work. A nurse should not spend too much time on things they are not hired to work on. By introducing new technologies, you are allowing them to do their work by making what covers their role more efficient, automated, and manageable.

Hospital managers should always look for the best nurse engagement strategies to improve job satisfaction. Also, they should understand that employee motivation is not about getting the workforce to do things differently. Instead, it is about creating an environment where they can do substantially different things.


I am Dr. Marion Johnson, a Nurse Supervisor, Educator, and A clinician with a Doctor of Nursing Practice Degree (DNP) and a Master of Science in Nursing Degree (MSN) both from Walden University. I have worked as a nurse in the healthcare industry for over 15 years. Presently, I am doing something I love most, which is being an online instructor. In this position, I believe I can learn, educate, create and implement positive input into the nursing field. Besides work, I am also an avid reader of nursing journals and articles that is why I have a passion for reading, learning and sharing on the trending topics in the nursing arena.

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